In October 2021, Telia Carrier — at the time serving customers in more than 125 countries over a global fibre network spanning 70,000km across Europe, North America and Asia — chose Telesmart's purpose-built direct inward dialling (DID) inventory management platform to automate how it provisioned numbers and simplify number management across its network.
The problem it solved
Global number demand was increasing, and Telia Carrier needed to bring its numbers into a single platform rather than manage them manually and offline across markets. The API-enabled platform gave Telia Carrier on-demand access to global number inventory through an intuitive online portal, removing manual and offline number management and supporting Bring Your Own Operator (BYOO) and CPaaS models that require numbers to be rapidly provisioned for enterprise customers across multiple markets.
Mikael Uggla, Head of Sales for Voice and Messaging, Telia Carrier:
"Telesmart.io is filling a need in the market for simple and efficient number management. Its platform enables our teams to rapidly access the numbers that customers need and provide comprehensive solutions to customers. Telephone numbers remain central to the delivery of conference calling and CPaaS solutions, and the growth of CPaaS has made it essential to automate and accelerate how we manage and deliver numbers. We're excited to be working with Telesmart.io and look forward to growing together."
Neil Kitcher, CEO and Founder, Telesmart:
"With the global demand for telephone numbers increasing, monetising and managing numbers needs to be simple, efficient and agile. Customers should be able to access numbers where and when they need them. Our purpose-built DID inventory management solution automates the supply chain and enables Telia Carrier to bring all of their numbers into a single platform. We're taking the complexity out of number management and enabling them to serve more of their customers' needs."
What it delivered
The platform gave Telia Carrier on-demand revenue through real-time visibility of available number inventory, removed manual and offline number management entirely, and let the business serve customers more cheaply and faster — while supporting the BYOO and CPaaS models its own customers increasingly required.
Telia Carrier was, at the time of this announcement, a business recently divested from Telia Company to an infrastructure investor (June 2021). This partnership was announced in October 2021, under the "Telesmart.io" brand prior to the company's transition to its current "Telesmart" identity, and is presented here as the historical record of that announcement. Quotations and facts above are reproduced verbatim from the original announcement — see the Customer & Partner Evidence Register for full sourcing.