Carl Roberts spent more than three decades leading global telecommunications and technology businesses. This year, he joined Telesmart as Chairman, to help guide the company through its next stage of growth.
Why Carl, why now
As Telesmart has matured from a platform company into the company defining Communication Identifier Governance as a category, it required board-level leadership with deep telecom credibility and international market experience. Carl's appointment reflects that shift directly: governance, at this stage, is as much a boardroom conversation as it is a technical one, and Telesmart's own leadership now reflects that.
Background
Carl brings senior operating experience from Verizon Business, where he served as Group Vice President, and Epsilon, where he was Chief Commercial Officer — both organisations working at the same carrier and enterprise scale Telesmart's platform now governs. Alongside that experience, Carl has a long-standing industry profile as chair of the judging panel for Capacity Media's Global Carrier Awards, a role that has kept him closely connected to how the wider telecommunications industry recognises leadership and innovation.
What it means for customers and the business
Carl's executive leadership across global telecommunications businesses, and his long-standing involvement with Capacity Media's Global Carrier Awards, strengthen Telesmart's strategic direction as the business moves from platform delivery towards category leadership and international growth. For customers evaluating Telesmart as a long-term governance partner, that board-level experience is itself a form of assurance: the company's direction is now shaped by someone who has led at the same scale its platform is built to serve.
The appointment adds seasoned industry governance at the moment the company is establishing Communication Identifier Governance as a category — a discipline that, fittingly, begins in the boardroom: with the questions can we count the estate, can we prove control of it, and who owns its governance?